In a crisis where do you start? With a plan. If you don’t have a plan, you start with … a guide. A how-to handbook for creating a crisis communications plan is now a foundation for the 26 national & international sororities of the National Panhellenic Conference. The guide created by Kyle Communications breaks down the steps that need to be taken in a crisis that either remains internal—or goes viral. A solid crisis communications plan should be a cornerstone for any membership association and it should be updated regularly. The crisis communications guide was a project completed with input from administrators, lawyers and Panhellenic experts.
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